ac776 — Terms & Conditions

1 General Provisions & Introduction

ac776 is an online gaming platform that provides cricket betting, slots, casino games, and other entertainment gaming services for users in Bangladesh. These Terms & Conditions ("Terms") serve as a legal agreement between ac776 and its users.

By using the ac776 website, mobile version, or any associated platform ("Services"), you acknowledge that:

• You have read and understood these Terms in full.
• You are capable of and agree to entering into this legally binding agreement.
• You will comply with the applicable laws of Bangladesh.
• You are at least 21 years of age.

These Terms have been prepared in Bengali, and the Bengali version shall be considered the authoritative document. In the event of any ambiguity in a translation, the original Bengali text will take precedence.

2 Eligibility & Registration

The following eligibility requirements must be met to open an account and use the services at ac776:

• You must be 21 years of age or older.
• You must provide genuine and accurate personal information — your name, date of birth, address, mobile number, and email must all be correct.
• Each person may operate only one account. ac776 reserves the right to close all accounts if more than one account is found under the same person's name.
• Accounts are for personal use only — use on behalf of a third party or for commercial purposes is prohibited.
• For the purpose of verifying information provided at registration, ac776 may request identity documents or related paperwork at any time.

3 Account Security & Confidentiality

Maintaining the security of your ac776 account is entirely your responsibility. The following must be observed:

• Do not share your password or login details with anyone.
• If you notice any suspicious activity, notify the ac776 support team immediately.
• If you log in on a public or shared device, sign out at the end of the session.
• You are responsible for all activity on your account — including in cases of unauthorised access.

If evidence of account misuse or fraud is found, ac776 reserves the right to suspend or close the relevant account without prior notice.

4 Deposits & Withdrawals

All financial transactions on ac776 are carried out through Bangladeshi mobile banking services. Currently supported payment methods are: bKash, Nagad, Rocket, and Upay.

• Deposits are generally credited to the account instantly.
• Withdrawal requests typically take 5 to 30 minutes to process.
• Withdrawals can only be made to the same payment method used for the deposit.
• Account verification (KYC) may be required before a withdrawal can be made.
• Withdrawals to third-party accounts or another person's payment number are not permitted.
• ac776 reserves the right to temporarily hold a withdrawal while investigating a suspicious transaction.

Please provide accurate details for every transaction. ac776 will not be liable for any delays or losses caused by incorrect information.

5 Bonuses & Promotional Offers

ac776 offers a variety of bonuses and promotional offers to its users. Each offer has its own specific terms, but the general rules below apply to all bonuses.

Welcome Bonus:

Wagering Requirement:

• Before withdrawing winnings from a bonus, you must wager 10 times the bonus amount.
• Example: if you receive a ৳1,000 bonus, you must place a total of ৳10,000 in bets before withdrawing — calculated on the bonus amount only, not including the deposit.
• Bonuses cannot be withdrawn before the wagering requirement is met.
• Each promotion may be used only once per account.
• ac776 reserves the right to cancel a bonus if evidence of bonus abuse or fraud is found.
• ac776 reserves the right to modify or cancel any promotional offer at any time.

6 Gaming Rules & Fair Play Policy

ac776 is committed to ensuring a fair and transparent gaming environment. All gaming activities are conducted using SSL encryption and modern security technology.

• All game outcomes are determined by a Random Number Generator (RNG), which ensures impartiality.
• In the event of any dispute over a game result, ac776's decision shall be considered final.
• If an incorrect payout is made due to a technical error, ac776 reserves the right to correct the difference.
• For sports betting, results are determined in accordance with the announcement of the relevant sports authority.
• Attempting to gain abnormal profits through multiple accounts or arbitrage betting is prohibited.

ac776 offers games from various world-renowned game providers on its platform, including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, JILI, PG Soft, and Ezugi.

7 Prohibited Activities

The following activities are strictly prohibited on the ac776 platform. Violation of these prohibitions may result in account closure and forfeiture of deposited funds:

• Money laundering or transactions involving illegal funds.
• Using another person's identity or payment details.
• Using bots, automated software, or hacking tools.
• Attempting to manipulate or rig game results.
• Threatening, harassing, or defrauding other users.
• Abusing bonuses or exploiting system loopholes.
• Operating multiple accounts on behalf of the same person.
• Playing on behalf of a minor or allowing a minor to access the account.

8 Responsible Gaming

ac776 takes responsible gaming very seriously. We believe gaming should be an entertaining activity — not a source of financial stress or addiction.

• This platform is for users aged 21 and above only.
• Set a gaming budget and stay within that limit.
• If you notice problematic gaming behaviour, you may use the self-exclusion feature.
• Options to set deposit and betting limits are available in your account settings.
• If you need help with a gaming problem, please contact the support team.

For more information on responsible gaming, visit our Responsible Gaming page.

9 Privacy & Data Retention

Protecting your personal information is a priority for ac776. Data collected at registration and afterwards is used only for the following purposes:

• Account verification and ensuring security.
• Payment processing and managing withdrawals.
• Providing customer service and technical support.
• Fraud prevention and fulfilling legal obligations.
• Promotional communications (subject to your consent).

ac776 does not sell your personal information to third parties. However, limited information may be shared for payment processing, technology infrastructure, or legal requirements. For more details, please read our Privacy Policy.

10 Limitation of Liability

To the extent permitted by applicable law, ac776 will not be liable in the following circumstances:

• If a game is interrupted due to loss of internet connection or a technical fault.
• In the event of failure by a third-party service (payment providers, game developers).
• If a user's own negligence or insecure storage of account credentials leads to a loss.
• In circumstances beyond our control (natural disasters, cyberattacks, etc.).
• Financial losses arising from a user's betting decisions or gaming outcomes.

ac776 always strives to maintain service quality and ensure an uninterrupted experience, but it is not possible to guarantee continuous service.

11 Account Suspension & Closure

ac776 may suspend or permanently close any account without prior notice in the following circumstances:

• Violation of any provision of these Terms.
• Providing false or inaccurate information.
• Fraud, theft, or other illegal activities.
• Bonus abuse or system exploitation.
• An account being operated on behalf of or by a minor.
• On the instruction of a legal authority.

If the reason for closure is legitimate and there are no outstanding bets, any funds in the account will be returned. However, if evidence of fraud or a breach of terms is found, the balance may be forfeited.

Users may also voluntarily close their own account — please contact the support team in this case.

12 Changes to Terms

ac776 reserves the right to change, amend, or update these terms and conditions at any time. In the event of significant changes, users may be:

• Notified via their registered email or mobile number.
• Asked to accept the new terms when logging into the site.
• Informed of changes by checking the "Last Updated" date at the top of this page.

If you continue to use the site after any changes, you will be considered to have accepted the new terms. It is therefore in your own interest to check this page regularly.

13 Contact & Support

If you have any questions, comments, or complaints about these terms and conditions, please contact us through the following:

• Live Chat: Support is available 24/7 in both Bengali and English via live chat.
• Email: [email protected]

Our support team is ready to serve you 7 days a week, 24 hours a day.

For resolving disputes related to accounts or payments, please contact the support team first. We are committed to resolving all matters amicably.